Is there a future in Travel Agency in the UK Dissertation

Is there a future in Travel Agency in the UK - Dissertation Example In essence, the future of the travel agency industry in the United Kingdom perceives technology both as danger and useful business prospect, in line with adapting to realities in society. Examining the future of the industry of travel agencies in United Kingdom is valuable for the current players in the market, as it will help improve the current practice and help resolve the declining market. The study aims to evaluate the effects of technology in UK’s travel agency industry, in order to analyze the potential disadvantages it presents and the potential it presents for optimal utilization. Identifying the threats that the information and communication technology era presents is valuable in mitigating its effects to the Travel Agency industry. On the other hand, analyzing technology as a tool for business growth would reinforce business practice and promote growth. Apart from market players, the study will also be beneficial for scholarly and academic work, as it would contribu te to the body of knowledge that evaluates the correlation of tourism and technology, on both the negative and positive aspects. The current research will also be helpful for consumers, as a means of awareness and a more accurate reference for choosing the best option in booking holiday travels that best suits their needs. Lastly, the study is useful for future research, as it would delve on the projected impact of technology on UK’s tourism. Research Question 1. How does Information Technology (IT) negatively impact UK’s Travel Agency? 2. How does IT contribute to UK’s Travel Agency? 3. How does IT affect consumer behavior in terms of disintermediation? 4. How can IT improve UK’s Travel Agency’s practice to sustain business? Research Aim To evaluate the effects of information technology on the future of United Kingdom’s Travel Agency Industry. Research Objectives 1. To identify and analyze the threats brought about by IT in UK’s trav el agency industry. 2. To determine the opportunities generated by IT in UK’s travel agency industry. 3. To analyze how IT affects consumer behavior on disintermediation. 4. To identify strategies to utilize IT in UK travel agencies to develop business practice. 2. LITERATURE The development of information technology, especially the widespread utilization of the internet medium has changed how the tourism industry functions. It can serve as both a boon and a bane, as it produces both opportunities and difficulties to the process and the stakeholders involved in the field of hospitality and tourism. Since the study focuses on travel agencies, the researcher will delve on the perspective of how travel agents are impacted due to the integration of the new technology to their line of work (Kilipiris and Zardava, 2012). Through the internet, both the behavior of the customers and the structure of the processes have been modified in the sense that it allows travel agents to sustain their visibility in distributing their services. However, as processes become automated, there is a risk that agents would be removed from the process and their roles would be fulfilled by virtual systems. It is important to note that in the event that their roles will be retained in the industry's structure, the utilization of technology would

Exercise Essay Example | Topics and Well Written Essays - 750 words

Exercise - Essay Example Marketing department-headed by a marketing manager, this department will handle the process of moving the produced goods from the firm to the customers. The department will have six employees, divided into two groups, each headed by a supervisor. Finance department -handling all the financial operations in the organization, this department will have three employees, headed by the head of finance. He will handle the duties of a supervisor. Human resource department- handling all the duties of hiring, placement, and promotional recommendations as well as addressing all employees’ needs, this department will have two employees, headed by a personnel officer. The recruitment process Skills are an important element for the success and growth of our subsidiary. In the highly competitive business environment, offering our clients with the best quality products is paramount for Intel. Despite the Chinese market providing cheap labor, we will settle for the most qualified individuals i n the market. While identifying the most qualified individuals to hire, the plant will go through a recruitment process. However, internal recruitment sources will provide the required expertise on the Intel operations in the new subsidiary. Starting a new subsidiary requires logistical information. Every organization, despite operating in the same industry, has unique operational culture and processes from other firms. This necessitates shipping of part of our most qualified personnel from our main branch to the Chinese subsidiary. Among the most competitive departmental managers, production managers and supervisors, five will receive promotion to head the Chinese plant. Through performance evaluation and the records of accomplishment of the identified candidates, the highest scoring individual will take over as the branch manager of the Chinese firm. Specifically, they will ensure that quality and accountability culture in serving our customers remain a priority. External sourcing will however involve consultancy firms and recruitment bureaus. By extensively using referrals, we hope to have the most qualified individuals in the Chinese market. Purposively, part of the recruited staff will come from Chinese firms in the same industry like Intel. Training After external sourcing of labor, the team will undertake training of the staff to provide them with the best skills and knowledge to work for Intel. Subsequently, they will place them in their most qualified departments by matching their skills and expertise with the organizational departments. Training involves instilling the required skills and knowledge to a taskforce in order to achieve organizational goals and objectives (Welsch 2005, p. 35). Achieving our mission will involve the use of intensive and extensive training of the recruited staff. Extensively, training will cover on the various elements of production, as well as Intel culture. Intensively however, we will focus on training newly hired emplo yees on the aspects of their jobs according to departments. This will ensure high levels of productivity from our staff. Providing them with intensive training ensures minimal errors in our work, saving the organization reproduction costs and time. Additionally, we will ensure to provide them with induction training in order to orient them with our organizational mission, objectives and culture.